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The Importance of Choosing the Right Color

Posted on Feb. 26th 2008 10:08 PM, by Cassi

I’ve written about color in the past, but I believe it’s one of the most important aspects of design and had to bring it up again when I came across this site: www.soundofcolor.com. It has a music video for each of the 5 main colors and lists different associations and emotions attached those colors. Another point they made is that different colors have different cultural meanings. These facts are important to know when designing so that you don’t confuse your viewers or even make them angry. Below are a few of the things I learned from this site that I didn’t know about certain colors before:

If you’re designing for a culture other than your own it’s important to realize that colors have different meanings to different groups of people. Be sure to research any major color decisions you make, especially if you are unsure on their subtle meanings or associations.

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Meeting User Expectations

Posted on Feb. 8th 2008 5:43 PM, by Cassi

What’s the quickest way to lose a visitor to your site? Not meet their expectations. A person goes to a Web site, clicks through a search engine listing, clicks an ad, etc. because they are expecting to do something when they get to the site. If they can’t find the information they want, or fulfill the task they had in mind, they go elsewhere.

At the moment, I’m in the middle of this frustrating struggle. I’m trying to buy a car. I don’t really know what I want yet, so I’ve been busy scouring the net for as much info as I can find. Some car company’s sites are easy to find information on, and even go beyond my expectations, however some don’t come close.

First, the good - www.fordvehicles.com This site has met my expectations. There is thorough information on the various Ford models, and it lets me search dealer inventory of new Fords. This is exactly what I want to do. I want to find the car I’m looking for before I go to the dealership. The dealer listings show me the window sticker and offer an easy way to contact the dealer. In fact, I just found the exact vehicle I’m interested in at a dealership that they tell me is 6.4 miles away.

Second, is a site that’s disappointing for me. I love Mini Coopers! So went to the Web site of the only Mini dealership in town - www.dreyerreinboldmini.com. I wanted to find out what kind of inventory they have. It turns out they have their inventory listed, but with no specific details, such as options that are installed, for the individual Minis. There is a disclaimer at the bottom of each description that reads, “The features and options listed are for the 2008 MINI Cooper 2dr Coupe and may not apply to this specific vehicle.” I know they want me to come into their dealership to talk to a sales person, but I’d be more interested in going in to talk to someone if I already knew they had the exact Mini I want on their lot.

Finally, a mix of both bad and good - www.pontiac.com This site allows you to easily search dealer inventory as well. You can see the window sticker and the dealer’s contact info is readily available. The downside is the “Build Your Pontiac” section. It is all crammed into the bottom of the browser window and hard to follow. Some of the important options, like adding on an automatic transmission, are tucked away and harder to find. It also automatically plays music. It’s okay to provide music on a site, but let me turn it on if I want to listen to it.

Always put yourself in the shoes of your site’s visitors. What do they want to do on your site? Meet their expectations by helping them do that as easily as possible, and they’ll be more likely to stick around longer and convert.

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Find Out How Competitive Your Market Is In 5 Easy Steps

Posted on Nov. 16th 2007 5:53 PM, by Cassi

Before getting started in any new market online, it’s necessary to do some research. Many times, people will skip this research phase because they don’t know where to start. It isn’t very difficult to do some basic research once you know how to begin. Here is a 5 step outline of what you need to know to move into a new market.

1. Keyword Brainstorming - Start writing down any possible keywords you feel people might use in the search engines to find your site. Write down everything you think of, even if it’s a stretch. Ask your friends and family what they would type in to find your product. You won’t think of everything on your own.

2. Search - Go to Google, Yahoo, and MSN and type in the keywords you just wrote down to start to look at your competition.

3. Review the Search Engine Results - Look at the number of sites each keyword returns, the relevance of the top results, and the Pay Per Click (PPC) popularity they have. You may also check Google Trends to get a better idea of keyword popularity. All of these factors will give you valuable information on which keywords others are targeting and receiving search traffic from.

4. Identify Top Keywords - Using the data you gathered from the search engines, choose your top keywords that you want to target on your site and in your online marketing campaigns.

5. Analyze Top Results - Using your narrowed keyword list, analyze the top search results’ Web sites for those keywords. A few factors to take into consideration include: site design, search engine optimization, usability, and page popularity (inbound links).

Now that you know more about your competition, you can develop an effective and successful strategy.

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An SEO Dictionary for SEO Newbies

Posted on Oct. 26th 2007 4:55 PM, by Cassi

We decided to post this list as an addition to our Common Questions section for use by our clients or anyone interested in getting started in SEO. These are very basic definitions, and some could be interepretted differently. Let me know if any of these need clarification.

Adwords: Google’s advertising system which shows relevant advertisements on search results pages and Web sites.

Algorithm: The mathematical function that a search engine uses to organize and rank Web sites based on the user’s query.

Alt Attribute: Provides a text description of an image when the image can’t be seen. It also helps describe the image to the search engines and helps people with screen readers access your site easier.

Analytics: A tool that gathers and measures visitor data for a Web site. This data could include the number of visitors, which pages they visited, how they got to the site, how long they stayed, etc.

Anchor Text: The text a user clicks to follow a link.

Backlink: A link that is pointing from one Web site to another.

Blog: Short for “Web Log,” it is an online journal or diary.

Click Through Rate (CTR): The number of clicks a link receives out of the possible number of clicks, or impressions (views).

Content Management System (CMS): A system that allows for easy updates to be made to a Web site.

Conversion: Occurs when a person completes the intended action. This could be making a purchase, filling out a form, downloading a file, etc.

Crawl: The process of search engine spiders gathering information from Web sites.

Directory: An organized, and often human edited, list of Web sites.

Headings: Normally used as section headlines, or for larger/more important pieces of text on a page.

HTML: Short for Hyper Text Markup Language, it is code that tells a Web browser how to display elements on a Web page.

Inbound Link: Synonymous with “backlink,” it is a link pointing from one Web site to another.

Indexed: Included in a search engine’s database.

Keyword: A word or phrase that a person might use in a search query to find a Web site. Web site owners may do research to find the most popular keywords related to their industry and include them on their Web site to capture more search traffic.

Meta Tags: Information in the Head section of a Web page that is not readily visible to human visitors. Although Meta Tags don’t play a large role in SEO anymore, the Meta Description Tag can still play a part in an overall SEO campaign.

Organic Search Results: Search results that are displayed based on the natural algorithm of the search engine, not based on the paid advertising.

On-page: Any factors within a Web page.

Off-page: Any factors that are not a part of the Web site that influence it. These could be links, advertisements, reputation management, etc.

Pay-per-click: An advertising system where an advertiser pays a certain amount of money every time a person clicks on their ad.

Query: The search term or phrase a person types into a search box.

Rank: Where a Web site is listed in the ordered list of results returned by a search engine.

Reciprocal Link: Occurs when 2 Web sites both link to each other.

Search Engine: A tool used to search indexed Web material, which is ranked in order of relevance based on the query.

Search Engine Results Page (SERP): The results that are shown after a person submits a query to a search engine.

Sitemap: A page on a Web site that displays links to all, or the most important, pages with in a site. A sitemap can be used as an efficient navigation tool for both search engines and human visitors.

Spider: A name for a search engine bot that crawls Web pages, or the process by which search engines index Web content.

Title Tag: Located at the very top of the browser in the (often) blue bar. It is the title of the Web page.

Traffic: The amount of visitors to a Web page.

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“Wow, that looks cool! Can we do that?”

Posted on Oct. 24th 2007 5:26 PM, by Cassi

We hear this all the time from clients when starting a new Web site. My answer is, “Sure, we can do that, but will it help your business?” Looking “cool” isn’t always the best strategy for a business. There are three areas that could be harmed by just looking cool and not doing real research - branding, marketing, and SEO.

As we’ve talked about many times on this blog, branding is so important for a business. Your logo, storefront, packaging, atmosphere, and philosophies all go into your brand. Is creating a flashy, “cool” Web site right for your brand? In many cases it’s not. Think about your brand and who your customers are. Are you a professional with serious-minded clients? They will probably want to see an equally professional site where they can easily access the information they’re looking for. Is your audience not very technically savvy? You’ll want to keep things simple. Here’s a link to a blog I came across recently about “trying to be cool.” It’s a year old, but still very relevant to this topic. The last paragraph sums this up perfectly:

Authenticity, originality and uniqueness. If your brand doesn’t inherently have these traits, please… don’t attempt to be cool. You’ll look like you’re having a mid-life crisis, and you will be laughed at. You can play the “cool dad” who’s still a grown-up and acts accordingly, but don’t try to be 18 again. If it’s important to connect with the younger audience, don’t do it with your existing brand… this is the time for a new one that’s created from the ground up to appeal to a different mindset.

Similar to branding is your marketing plan. Your Web site needs to be consistent with the rest of your marketing. If the site is drastically different than the rest of the marketing pieces, customers may become confused and will have a harder time trusting your brand. Having a “cool” site isn’t worth it if it turns customers away.

Finally, having a “cool” site usually means implementing fancy “tricks” with Flash and Javascript. These can obviously have detrimental effects on SEO efforts if not done in moderation. Don’t get me wrong, Flash, Javascript, and other SEO-unfriendly techniques can add a lot of value to a site when used purposefully. But when it is done just to look “cool” it is unnecessary and could hinder the effectiveness of the site. If you want to gain leads from people finding your site, you need to make sure the search engines have an easy time indexing as much material as possible. As most SEOs will tell you, “What’s the point of a pretty site if no one sees it?”

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Hey SEOShirts.com, What do you think of these?

Posted on Oct. 19th 2007 6:09 PM, by Cassi

If you haven’t gone to SEOShirts.com yet, go check it out. There are some really funny shirts there. I love the “Dudes Digg SEOs” one! We decided to make a few of our own for fun. But if some one over at SEOShirts likes these, feel free to take the ideas!

“Hey Baby, Can I buy you a link?”

can i buy you a link

“Got Traffic?”

got traffic?

“Fish + Ken = Love”

Fishkin

“Feed Me”

feed me

“Give a man a link, he has traffic for a day. Teach a man to linkbait, he has traffic for life.”

link bait

“SEO experts know how to get it up.”

seo experts know how

Here’s one for the little SEO offspring: “Don’t blame me, I’m still in Beta.”

still in beta

And one more that is blatant, shameless self promotion: SEO Pirate logo

seo pirate shirt

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New Online Marketing Social Site: Gooruze

Posted on Oct. 18th 2007 5:25 PM, by Cassi

Check out this new site for Online Marketers: Gooruze. It could still use a little work, but so far I’m really enjoying it. I like the comments/rating system and the Q&A section. Here’s the feed where our blog will be mirrored: QueenBeeCassi.gooruze.com. I haven’t gotten the hang of Groups yet, but this seems like a great resource for getting into the community and meeting other Marketers.

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Understanding Color

Posted on Oct. 17th 2007 6:32 PM, by Cassi

The divide between Web Design and Print Design is growing smaller every day. More and more Web Designers and Print Designers are expected to fill both roles. This can sometimes create problems, especially when it comes to color. This is most apparent when a Web designer creates a design for print, has it printed, and realizes the colors are completely different than what was on the screen. Instead of going into the differences between RGB and CMYK myself, I’ve created a list of resources for designers on both sides to learn more about color. Color can be one of the most important aspects of a design, for both Web and Print. It’s worth taking the time to learn about how to use color to reach your desired outcome in any medium.

How color works

The difference between RGB and CMYK

More information on color models

Gamuts, spot colors, and halftones

Color management myths

RGB to CMYK conversion

CMYK for those who do RGB

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Linking - The Internet “Word of Mouth”

Posted on Oct. 12th 2007 8:00 PM, by Cassi

Recently a Nielsen Global Survey was released confirming again that word of mouth is the most powerful selling tool. There were other interesting parts to the survey, too, including stats on how much people trust different forms of advertising. But as we see over and over again in marketing, word of mouth is King. In the online world, linking is a form of word of mouth. When you link out to another site, you are vouching for that site, and people who trust you will also trust your recommendations.

In the time before search engines, people used links to get around the Internet. It was the only way people could find new sites, unless they already knew the URL. When search engines were invented they cataloged pages on the Internet and took into account the amount of times someone “vouched” for a site. Now people didn’t have to rely on other’s first-hand word of mouth referrals, the search engines would organize that information for them.

On Wednesday we learned that AP is suing Moreover for “copyright infringement” by displaying titles and snippets of stories on their news aggregate site with out permission. By linking to a page, your are recommending it and citing it for other people to see. When writing a book or article, you cite sources, but do not need to obtain permission to use those sources. Providing links is no different. If this suit goes through, what will happen to the many news aggregate sites, or even search engines? The Internet relies on the ability of people to link (or cite) other sites - that’s why they call it the “Web.” Why would you want to be left out of that Web?

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When it comes to SEO, are you in line with your industry?

Posted on Oct. 10th 2007 8:49 PM, by Cassi

While there are many people who have never heard of SEO, there are also many who are taking advantage of its benefits. There are several industries that have a larger knowledge base in SEO. It’s easy to tell which industries are utilizing SEO tactics and which aren’t by the quality of organic results on the search engine results pages and by the amount of paid listings. A few industries that are competitive in SEO that I’ve identified, and a few that are obvious, are:

  • Real Estate
  • Insurance
  • Car Dealerships
  • Funeral Homes
  • Gambling

Why are these industries taking advantage of SEO? I believe it’s because consumers expect them to be. All of these industries represent expensive items. People have learned they can go to the internet to research these items before purchasing. And the people within those industries have realized that they need to be in front of those consumers during their research phase if they want to gain that lead. Companies within these industries, who are not taking advantage of SEO are probably losing business to someone who is.

But there are also many industries who are not incorporating SEO into their marketing plan. Many of them include:

  • Health care providers (doctors, dentists, etc.)
  • Local restaurants
  • Auto mechanics
  • Specialty retail shops

Most, if not all, of these and more rely on word of mouth and drive-by/foot traffic. Our business manager, James, says the most common response when talking to someone in these industries is that their primary target market is not searching on the internet. In most cases, I find this hard to believe. I know I have searched for one or more of these services, and an increasing number of people are, too, every day.

Usually the real reasons for not using SEO are cost and fear. Many of the industries above that are not involved in SEO are putting their marketing money into traditional marketing such as TV, Newspapers, Billboards, and Phone Book ads. All of these have a finite life span and can be very expensive. Yes, setting up a Web site and starting an SEO campaign can be expensive upfront, but there is no time limit on how long it will last, and it won’t continue to cost as much money in the future.

However, fear can be a bigger obstacle to over come than cost. Many people are afraid of trying non-traditional marketing methods. Whether it is a fear of the unknown or fear of technology, it prevents people from committing to online marketing. I think with time this fear will diminish, and people within these industries will need to give in to the demand of the consumer. Many consumers are beginning to expect to find most things online, and companies that can’t provide what people are looking for will fall behind in their industry.

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